Veterinary Client Service Representative

Landisville Animal Hospital | Landisville, PA

Position Overview

Some of the responsibilities you will own in this role:

• As part of our front desk team, your day-to-day may include:
•  Greeting clients and patients with warmth and professionalism 
•  Answering phones, scheduling appointments, and collecting medical history 
•  Processing invoices and payments accurately 
•  Reviewing patient records for vaccine status and routine care needs 
•  Communicating patient arrivals and updates with doctors and technicians 
•  Assisting with prescription refills, food requests, and OTC products as directed 
•  Entering and maintaining accurate records in our practice management system 

Preferred Qualifications

• A genuine love for animals and their well-being 
• Strong communication and customer service skills 
• Ability to multitask and stay organized in a busy environment 
• Comfort with computers and learning new systems 
• A positive, team-first mindset

Benefits

• Paid time off
• Health insurance
• Dental Insurance
• Vision insurance
• Employee discounts
• Flexible schedules
• 401K with company match
• Training and Career development