Email is the only support channel, and it goes straight to a person: [email protected] .
Messages aren't routed through a bot or a ticket queue; we answer each one as soon as we're able.
Tip: put the job title in your message, plus the Stripe receipt number if it's about a payment. That usually lets us sort it out without any back-and-forth.
Hospitals and practices posting jobs
- Listing a new opening: use the Post a Job form. There's no approval step, so the job is public the moment Stripe confirms your payment. Plan options and prices are laid out on our pricing page.
- Changing or taking down a live job: there's no dashboard to log into. Send us the job title and the email address you checked out with, and we'll update or remove it on our end.
- Charges and refunds: our refund policy explains which purchases qualify. If yours does, email us with the Stripe receipt number.
Vets, techs and other candidates
- Cost and sign-up: searching and applying cost nothing, and you never need to create an account.
- Where your application goes: clicking Apply opens the hiring clinic's own application. Applications never pass through VeterinaryHires, so any questions about your status belong with that employer.
- A job that looks wrong: if a posting seems like a scam, misrepresents the role, or has already closed, send us its title and we'll look into it.
Data, privacy and the fine print
How we handle information and the rules for using the site are spelled out in our Privacy Policy, the Consumer Health Data Policy and our Terms & Conditions. Can't find what you need there? Write to [email protected].