Veterinary Technician Supervisor

Bring your skills to PetVet and earn a sign-on bonus of up to $1,000 based on your experience as a credentialed veterinary technician!

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At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 400 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

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Position Overview

Why Join Us:

• Opportunities for professional growth, hands-on leadership, continued education, and the ability to help build a supportive, accountable, and high-performing team

Key Responsibilities

• Maintain processes for effective medical record keeping and billing
• Collect and process work charts
• Assist with entering in-patient charges and/or procedures performed in billing system
• Ensure invoices are sent monthly and as requested by clients and doctors
• Process payments and monthly statements
• Resolve escalated financial problems with clients, collecting delinquent accounts and "NSF'” checks; determines when special financial agreements are appropriate
• Assist with monitoring and reporting on accounts receivable
• Prepare, print and mail invoice or statement copies for customers as requested
• Performs other duties as assigned
• Be dependable and punctual

Qualifications (Required)

• Applicants must be 18 years of age or older to be considered for this position
• Minimum of 5 years of experience working in veterinary medicine as a Veterinary Technician, preferably in an emergency, critical care, or specialty hospital setting
• Excellent communication, organizational, and problem-solving skills, with the ability to manage competing priorities in a fast-paced, 24/7 hospital environment
• Demonstrated ability to lead, mentor, train, and develop veterinary technicians and assistants across varying skill levels
• Ability to collaborate effectively with veterinarians, hospital leadership, and support staff to ensure exceptional patient care and operational efficiency

Preferred Skills (Nice to Have)

• 2+ years of leadership experience in a veterinary hospital, preferably in a supervisory or management role
• Experience working in a 24/7 emergency, critical care, or specialty veterinary hospital
• Demonstrated success in improving team performance, employee engagement, and clinical workflow efficiency.

Schedule

• Full-Time, schedule will be based on hospital needs, with the majority of shifts occurring during daytime hours
• Weekend availability is required, and flexibility to adjust scheduling as needed to support our 24/7 hospital operations is expected

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources