Veterinary Technician Director - Emergency & Critical Care

• Lead and mentor a talented team of Veterinary Technicians and Assistants
• Help recruit, train, and retain top veterinary talent
• Develop technician training programs and career advancement pathways
• Improve patient care standards and nursing protocols
• Collaborate directly with specialists, emergency veterinarians, and hospital leadership
• Influence hospital-wide clinical and operational initiatives
• Support and elevate the role of credentialed veterinary technicians
• Help shape the future growth of a rapidly expanding emergency and specialty hospital

Here is What Your day May Consist of:

Veterinary Technician Leadership & Team Development

• Lead, mentor, and support Veterinary Technicians and Veterinary Assistants
• Foster a positive, collaborative, and accountable nursing culture
• Assist with recruiting, interviewing, hiring, onboarding, and retention initiatives
• Develop technician training programs and mentorship opportunities
• Create clear growth pathways for technicians at all experience levels
• Promote continuing education and technical skill advancement
• Conduct performance evaluations and provide coaching and development support
• Partner with leadership to improve employee engagement and retention

Clinical Operations & Floor Leadership

• Maintain a strong presence on the treatment floor
• Provide hands-on support during emergency and critical cases
• Assist in overseeing Emergency, Critical Care, Swing Shift, and Overnight nursing operations
• Help coordinate technician scheduling and clinical staffing coverage
• Collaborate with veterinarians and leadership to optimize workflow and efficiency
• Serve as a clinical resource and mentor for technicians across all departments
• Support cross-training initiatives and technical skill development

Nursing Standards & Patient Care Excellence

• Develop and maintain veterinary nursing protocols and standards of care
• Promote best practices in:
  • Emergency & Critical Care nursing
  • Anesthesia monitoring
  • Patient assessment and triage
  • Venipuncture and catheter placement
  • Blood transfusion therapy
  • Advanced patient monitoring
  • Critical care procedures
• Support quality improvement initiatives and patient safety programs
• Ensure compliance with hospital policies, medical standards, and regulatory requirements
• Champion exceptional patient advocacy and client service

Here is What You Will Bring to the Position:

Required Qualifications

• Credentialed Veterinary Technician (LVT, RVT, or CVT)
• Minimum of 5 years of Veterinary Technician experience
• Previous leadership, supervisory, or management experience in a veterinary hospital
• Strong technical skills in emergency and critical care medicine
• Excellent communication, coaching, and team-building abilities
• Ability to lead in a fast-paced, high-acuity environment
• Passion for veterinary technician development and mentorship
• Self-motivated and highly organized professional

Highly Preferred

• Veterinary Technician Specialist (VTS) in Emergency & Critical Care (ECC)
• Experience in Emergency, Specialty, or Referral Medicine
• Experience managing teams of Veterinary Technicians and Assistants
• Experience creating training programs, SOPs, and nursing protocols
• Strong understanding of technician utilization and nursing workflow optimization
• Passion for advancing the veterinary technician profession

Why Join Animal Emergency & Specialty Center of Knoxville?

• Competitive salary of $60,000 - $80,000 annually
• Leadership bonus opportunities
• Medical, dental, and vision insurance
• 401(k) with employer match
• Paid Time Off
• Continuing Education support and allowance
• Leadership development opportunities
• Employee pet care discount
• Opportunity to make a lasting impact on patient care, team development, and hospital growth
• Help Shape the Future of Veterinary Nursing Leadership