Veterinary Receptionist

Build Your Career in Veterinary Reception

What You'll Do

• Welcome clients and patients with a friendly, professional approach
• Answer phones, schedule appointments, and manage client questions
• Obtain and update patient medical histories and records
• Review vaccination and testing requirements
• Check clients in and out and process payments accurately
• Communicate patient arrivals, concerns, and treatment needs with the medical team
• Prepare and dispense prescriptions, veterinary diets, and over-the-counter products as directed
• Enter and maintain accurate patient and client information in hospital software
• Support daily front-desk workflow and help create a positive client experience
• Maintain a clean, organized, and welcoming reception area
• Assist with additional hospital responsibilities as needed

What We're Looking For

• Previous veterinary reception, veterinary hospital, healthcare, medical office, or customer service experience preferred
• Strong communication and interpersonal skills
• Comfortable handling a high volume of phone calls, appointments, and client needs
• Excellent organization and attention to detail
• Ability to multitask while maintaining accuracy and professionalism
• Comfortable discussing veterinary services, medical recommendations, estimates, and payment expectations with clients
• Dependable, team-oriented, and willing to jump in where needed
• Comfortable learning veterinary terminology, hospital procedures, and practice management software
• High school diploma or equivalent
• Weekend availability (Saturday's and Sunday's) required
• Ability to lift and carry up to 30–50 pounds as needed

Why All Animal Hospital?

Benefits & Perks

• Paid Time Off
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with Company Match
• Employee Pet Discounts
• Flexible Scheduling
• Training and Career Development
• Opportunities for Professional Growth