Veterinary Receptionist / Client Service Representative

Legacy Animal Hospital is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $18 - $19 per hour, for each hour worked
• This is a full-time position with a 4/10 schedule and availability needed Monday, Wednesday, Thursday and Friday.

Full-time Benefits Package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
  • Ability to manage a multi-line phone system while assisting in-person clients
  • Experience working with veterinary practice management software preferred
  • Exceptional verbal and written communication skills
  • Strong organizational and time management skills
  • Experience scheduling appointments and coordinating calendars preferred
  • Ability to accurately process payments and maintain financial records
  • Positive attitude and willingness to collaborate with a team
  • Ability to remain calm, professional and solution-oriented during busy periods

Why choose Legacy Animal Hospital?

Legacy Animal Hospital is a well-established, full-service small animal practice serving Las Vegas, Henderson, and the surrounding communities for more than 50 years. Our team includes two veterinarians, two LVTs, and a dedicated support staff who provide comprehensive care for dogs and cats in a fast-paced, collaborative environment. Services include wellness and preventive care, urgent care, soft tissue surgery, dentistry, geriatric medicine, pain management, and laser therapy. Our modern facility is equipped with digital radiography, in-house laboratory diagnostics, a dedicated surgical suite, and digital dental radiography, allowing our team to provide a broad range of medical and surgical care in-house.