Veterinary Assistant/Receptionist

Key Responsibilities

Reception Duties

• Greet clients and patients in a professional and welcoming manner
• Answer and direct phone calls
• Schedule appointments and manage the clinic calendar
• Process payments and maintain accurate client records
• Respond to client inquiries and provide general information
• Handle administrative tasks, filing, and correspondence

Veterinary Assistant Duties

• Assist veterinarians and technicians during examinations and treatments
• Restrain and comfort animals safely and compassionately
• Prepare examination rooms and maintain cleanliness
• Monitor hospitalized patients as directed
• Administer medications and treatments under supervision, as permitted by law
• Clean, sanitize, and stock medical equipment and supplies
• Assist with laboratory testing, radiographs, and surgical preparation

Qualifications

• Previous experience in a veterinary clinic, animal hospital, medical office, or customer service environment preferred
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Compassion for animals and their owners
• Strong organizational and computer skills
• Ability to lift and handle animals of various sizes
• Knowledge of veterinary software is a plus