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Receptionist

Wil-O-Paw Animal Hospital

📍 Coloma, MI·Posted 21d ago

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Part-Time · Salary VariesPart-Time

Company Overview

Wil-O-Paw Animal Hospital invites you to join a supportive medical community dedicated to delivering high-quality small animal care in Coloma Charter Township, MI. We are proud to be an AAHA Accredited practice, a distinction reflecting our unwavering commitment to the highest standards of veterinary excellence. Our dedication to our patients is reflected by our outstanding 4.8-star Google rating, demonstrating the deep trust we have earned from the local pet owner community. If you are looking for a place where patient advocacy and medical rigor are standard, this is where you will do your best work.

Joining our team means stepping into a culture built for success. We believe strongly in providing the tools and mentorship necessary for every teammate to grow professionally. As part of a larger network of hospitals, you will have access to unparalleled resources, including educational programs designed to help both credentialed technicians and veterinarians achieve their specific career goals. We maintain programs that foster upward mobility, allowing dedicated teammates to move into leadership roles or receive specific assistance in specialty preparation, ensuring you can always see a path forward in your career.

We are committed to maintaining an exceptional level of medical service for our small animal patients. When complex cases arise, you benefit immediately from the support structure around you. Veterinarians have direct access to internal specialty consultation support to ensure the most comprehensive diagnostic and treatment plans are created for optimal outcomes. For all teammates, we focus on efficient, supportive workflows that allow you to concentrate entirely on patient care, not administrative burdens. We provide the facility and technological support required to practice modern, impactful veterinary medicine.

Coloma Charter Township offers a peaceful, welcoming community setting located near the scenic areas of Western Michigan. This location provides an excellent balance of small-town charm and accessibility to beautiful landscapes, offering opportunities for outdoor recreation and relaxation after your busy shift. When you choose to make your career home here, you gain immediate access to a friendly, appreciative community that actively supports their local veterinary hospital, ensuring a positive work environment both inside and outside the clinic walls.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

A passion for providing excellent customer service and a genuine love for animals.
Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
A collaborative, team-first mindset and the ability to work both independently and with direction.
Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.