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Receptionist

Howland Community Animal Hospital

📍 Warren, OH·Posted 10d ago

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Part-Time · Salary VariesPart-Time

Company Overview

At Howland Community Animal Hospital, we believe in creating a supportive atmosphere where small animal medicine meets genuine empathy. We are dedicated to providing excellent patient care, a commitment reflected in our outstanding 4.7-star Google rating, which demonstrates the deep trust we have built within the Warren community. We are looking for passionate individuals ready to join a collaborative team that values continuous learning and high standards of practice. If you are seeking an opportunity to practice high-quality veterinary medicine and truly make a lasting difference, this is where you can do your best work.

When you join Howland Community Animal Hospital, you become part of a network that deeply invests in the success of its teammates. We foster a culture designed to support your entire professional journey, whether you are aiming to become a credentialed technician, master a new specialty skill set, or move into a leadership role. We provide robust mentorship and continuous educational programs to ensure every teammate has the resources needed to achieve their career goals and grow professionally within the practice. We believe that when our teammates succeed, our patients receive the best possible care.

Practicing high-quality medicine is the cornerstone of our daily mission. As a small animal focus practice, we concentrate intensely on comprehensive preventive care and sophisticated diagnostics. Our association with a dedicated support network means that our veterinarians have direct access to internal specialty consultations and wide-ranging clinical resources, ensuring that even complex cases benefit from expert knowledge and collaborative review. We are committed to equipping our medical teammates with the tools and support necessary to deliver gold-standard care to every patient and owner.

Located in Warren, Ohio, the Howland area offers a strong community atmosphere balanced with regional accessibility. Warren sits within the larger Mahoning Valley region, providing convenient access to major highways and nearby metropolitan areas like Youngstown. You will find an affordable place to live with established local parks and a supportive community ready to embrace new professionals. This setting offers the perfect balance of small-town camaraderie and opportunities for exploration across Northeast Ohio.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

A passion for providing excellent customer service and a genuine love for animals.
Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
A collaborative, team-first mindset and the ability to work both independently and with direction.
Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.