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Receptionist

Colonial Terrace Animal Hospital P.C. · Colonial Terrace Animal Hospital

📍 Dubuque, IA·Posted 7d ago

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Part-Time · Salary VariesPart-TimeWork-Life Balance

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Company Overview

At Colonial Terrace Animal Hospital, P.c., you are joining a highly respected medical team committed to providing AAHA accredited excellence in patient care. This accreditation reflects our commitment to the highest standards of veterinary practice and quality assurance. Our reputation is confirmed by the community, evidenced by our excellent Google rating of 4.9 stars. We are actively looking for veterinary professionals who want to do their best work and become an essential part of our growing practice in Dubuque, Iowa.

We believe our success rests entirely on the skill and dedication of our teammates. You will find a highly supportive environment where collaboration is prioritized, allowing you to focus purely on providing outstanding small animal care. As a teammate here, you are encouraged to grow your specialized interests and advance your career goals, whether that means pursuing advanced credentialing or taking on new responsibilities within the clinic. You will be supported with the resources and mentorship necessary to succeed professionally alongside our existing dedicated team.

Our hospital offers comprehensive small animal care, distinguished by our focus on advanced medical procedures. We offer specialized services in orthopedics, allowing you to expand your surgical and diagnostic skills and work with complex cases right here in Dubuque. Working within an AAHA accredited facility ensures you always have access to the necessary equipment, protocols, and continuing education needed to maintain top-tier patient outcomes. If you are passionate about practicing quality medicine and furthering advanced procedural skills, this environment is built for your development.

Dubuque, Iowa, offers a rich community environment defined by Midwestern accessibility and a high quality of life. Settled along the Mississippi River, Dubuque provides an appealing blend of natural beauty and historical character, ensuring you enjoy a true sense of community outside of the practice. If you are seeking a location where you can achieve work-life balance while contributing meaningfully to the health of pets in a trusting, local environment, Dubuque provides an excellent opportunity for you.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

A passion for providing excellent customer service and a genuine love for animals.
Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
A collaborative, team-first mindset and the ability to work both independently and with direction.
Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.