Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!

Medical Director Job Description

Objective: The medical director’s objective is to oversee the medical operations within the hospital, mentor the medical staff, and lead the advancement of high-quality patient care and client service.

Key Responsibilities:

1. Leadership & Team Building

• Provide strong, stable leadership within the hospital.

• Foster cohesive and high-functioning medical teams.

• Communicate effectively with colleagues and the referring veterinary community.

• Perform additional duties consistent with the role of Medical Director as assigned.

2. Mentorship & Staff Development

• Mentor veterinarians and medical staff to support professional growth.*

• Guide staff in understanding how behaviors impact revenue and practice success.

• Provide individualized coaching and development.

• Review monthly production performance and coach for improvement.

3. Hospital Operations Management

• Collaborate with the Hospital Manager to set priorities, manage costs, and ensure operational success.

• Monitor and evaluate hospital protocols from patient intake to discharge.

• Participate in the implementation of new initiatives and operational updates.

• May serve as the designated veterinarian for facility permits or licenses as required.

4. Business Development & Community Engagement

• Represent the hospital and company at community events.

• Join local service organizations or participate in outreach efforts to enhance reputation.

• Dedicate at least 12 hours per quarter to business development activities and submit quarterly reports.

5. Clinical Duties

• Provide direct patient care including examinations, diagnoses, treatments, and surgeries.**

• Operate medical equipment and prescribe medications.

• Communicate with clients regarding medical conditions and treatment plans.

Qualifications:

• Doctor of Veterinary Medicine (DVM) degree.

• Minimum of 5 years of veterinary experience or equivalent combination of education and experience.

• Advanced technical skills in veterinary medicine.

• Strong emotional intelligence, self-awareness, authenticity, and empathy.

• Positive attitude and leadership presence.

Consideration: 36 hours of Patient Contact Time

*This also includes collaborating with Associate DVM staff to develop individualized treatment plans, educate clients effectively, and address all questions and concerns professionally.

**Leading and participating in ongoing medical quality assurance, including case reviews, continuing education, and compliance with state and federal regulations

Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.
 
At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?