Experienced Veterinary Receptionist

What You'll Do

• Welcome clients and patients with professionalism, empathy, and excellent customer service.
• Answer multi-line phones, respond to inquiries, and coordinate client communications.
• Schedule appointments, manage patient check-in and check-out, and support efficient hospital flow.
• Maintain accurate medical records, client information, and appointment details.
• Process payments, communicate estimates and invoices, and assist with billing questions.
• Coordinate with veterinarians, veterinary technicians, and assistants to support patient care.
• Address client concerns professionally and help create a positive, welcoming experience.
• Support prescription refill requests, medical record requests, and daily administrative tasks.

What We're Looking For

• At least 2 years of relevant veterinary hospital experience required.
• Strong customer service, client communication, and relationship-building skills.
• Experience interacting directly with veterinary clients and supporting their needs.
• Excellent organization, attention to detail, and follow-through.
• Ability to multitask, prioritize, and remain professional in a fast-paced environment.
• Comfort discussing invoices, estimates, payments, and client concerns.
• Dependability, teamwork, and a willingness to learn hospital-specific systems and procedures.

• Full-time and part-time opportunities available.
• Flexible scheduling options based on hospital needs.
• Rotating Saturdays shared among the team.
• Busy, collaborative small animal veterinary hospital serving Lewisville, Clemmons, Winston-Salem, and surrounding communities.

What We Offer

Full-Time Benefits

• Competitive pay based on experience.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and paid holidays.
• Employee pet care discounts.
• Continuing education and professional development opportunities.
• Career growth opportunities.