Client Service Representative

Shelton Veterinary Center is looking to add a compassionate and skilled Client Service Representative  to our team.  At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our progressive environment means you’ll get to work with top-of-the-line equipment with a strong emphasis on alternative medicine.  As part of our team, you’ll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.   

 Shelton Veterinary Center is a state-of-the-art hospital that was built in 2005. We are a team that works well together as a cohesive unit and sees all of our clients and their fur babies as a family to provide them with the utmost care and compassion. We are proud to be a staple in our community, serving our clients and patients throughout their lifetime. We are excited to see our team growing and cannot wait to show you what truly makes us special! https://sheltonvetcenter.com/  

Client Service Representative  

Shelton Veterinary Center in Shelton, CT  

WHAT YOU’LL DO

 Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system  

Warmly greets clients  

Prepares patient files  

Receives and relays client correspondence and updates client financial records  

Answers client’s inquiries about basic animal care questions and routine procedures  

Educates clients on over-the-counter products such as flea and tick preventions  

Admits patients and handles medical records entries accurately  

Prepares client invoices for services performed  

Handles payment transactions  

Receives and relays telephone, fax, and email messages accurately and promptly  

BENEFITS

Our Comprehensive benefit package includes:

• Medical, dental, and vision insurance 

• 401(k) with a total company match up to 4%, after 6 months of employment 

• Generous paid time off and flexible scheduling 

• Continuing education allowance and professional development support 

• Mental Health Resources 

• Company paid bonding leave or applicable state provided bonding leave 

Perks for Your Pets Too! 
Because we know how much your pets mean to you, we offer special benefits designed just for them: 

• Pet Care: Discounts on veterinary services and products 

• Diagnostics: Savings on reference lab testing 

• Nutrition: Discounts on Purina pet foods 

• Insurance: Preferred rates with our pet insurance partner 

REQUIREMENTS

High school diploma or equivalent  

Previous experience working as a Veterinary Receptionist/CSR is preferred but not required  

Significant experience with basic office functions in a busy office environment  

Must be a team player and have compassion for pets and their people  

Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.  

 Joining our fun and team-first atmosphere comes with a level of support that’s hard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long-overdue change in the industry. We’re hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families.  

 Employment will require the successful completion of references and background check.  

Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws. 

Learn more about our career opportunities at: https://rarebreedvet.com/careers/  

 Where uncommon support partners with joy.  

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