Receptionists and information clerks in Massachusetts — a federal occupation, SOC 43-4171, that covers every industry, not only veterinary practices — earned a median annual wage of $43,870 in the May 2025 estimates.
That is $5,860, or 15%, above the national median of $38,010, and 5th of the 51 jurisdictions that publish a median.
The Massachusetts figures sit above the national ones at every percentile, most of all at the low end, where the 10th percentile is 24% higher.
What these figures cover
10th percentile
$35,790
25th percentile
$38,190
75th percentile
$47,840
90th percentile
$54,270
U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 state estimates — Massachusetts, SOC 43-4171 (Receptionists and Information Clerks). Retrieved 2026-09-16 from the BLS Public Data API.
How to read these figures
The Massachusetts median is above the national median by 15%. Among the 51 jurisdictions (states plus DC) where BLS publishes a Receptionists and Information Clerks (SOC 43-4171) median for May 2025, it ranks 5th, and 16th by estimated employment.
Differences are whole percentages, rounded half away from zero, computed from the figures shown.
Every published Massachusetts percentile is above its national counterpart.
The edge is widest at the low end: the 10th percentile, $35,790, is $7,030, or 24%, above the national figure, and the 25th, $38,190, is $4,230, or 12%, above.
It is 15% at the median, and it narrows to 6% at the 75th percentile ($47,840 against $45,130) before widening again to 9% at the 90th, where the state figure is $54,270.
Someone benchmarking an offer against national figures for this all-industry occupation would understate the Massachusetts floor more than its middle.
Half of the Massachusetts workers counted earned between $38,190 and $47,840, a band $9,650 wide — tighter than the national band of $11,170.
The full 10th-to-90th span is $18,480, also tighter than the national span of $21,190, because the Massachusetts floor sits further above the national floor than its ceiling does.
The median sits $5,680 above the 25th percentile and $3,970 below the 75th.
OEWS does not publish causes, and this row counts every industry, so the shape cannot be read as anything about veterinary employers.
The Massachusetts hourly median is $21.09, against $18.27 nationally — $2.82 more, the same 15% gap as the annual median.
The data set carries hourly pay at the median only, so it is the figure to hold an hourly posting against.
Before comparing a posted rate with the annual percentiles, ask how many hours a week the role is scheduled.
BLS estimates 18,970 receptionists and information clerks were employed in Massachusetts, 16th among the 51 jurisdictions.
That is a count across every industry — hotels, offices, clinics and every other employer — so it says nothing about how many work in veterinary settings, and it is a headcount of people in jobs, not a count of openings.
In the same release, veterinary technologists and technicians in Massachusetts have a median of $49,540 — $5,670, or 13%, more than the all-industry receptionist median on this page, about 1.1 times the receptionist figure.
That comparison sets a veterinary occupation against an all-industry one, so it is context for someone weighing a move into technician work, not a measure of what a veterinary front desk pays — two occupations counting different workers, not a raise anyone should expect.
Same release, same state: veterinary technologists and technicians (SOC 29-2056) in Massachusetts have a median of $49,540 ($23.82/hr) — $5,670 above the receptionists and information clerks median shown on this page. Vet tech salary in Massachusetts →
For receptionists and information clerks across all industries in Massachusetts, the May 2025 BLS median annual wage is $43,870, or $21.09 an hour.
No federal wage series isolates veterinary receptionists, so this figure is not veterinary-specific.
The national median for the same occupation is $38,010, so Massachusetts sits 15% above it.
The Massachusetts 90th percentile is $54,270: one in ten receptionists and information clerks counted across all industries earned more.
Nationally the 90th percentile is $49,950, so Massachusetts is $4,320, or 9%, higher — a wider edge than the 6% at the 75th percentile.
It is an all-industry figure, so it is not a ceiling for veterinary front-desk pay specifically.
In the same BLS release, veterinary technologists and technicians in Massachusetts have a median of $49,540, which is $5,670 above the $43,870 median for receptionists and information clerks across all industries.
The technician median is about 1.1 times the receptionist figure.
The two rows describe different occupations, and only one of them is veterinary-specific, so treat the gap as context for a career decision rather than a promised raise.
BLS estimates 18,970 receptionists and information clerks were employed in Massachusetts across all industries, 16th among the 51 jurisdictions that publish a median.
The estimate does not say how many of them work in veterinary settings — BLS publishes no state figure for that.
It is a headcount of people in jobs during the survey period, not a count of vacancies.
The Massachusetts 10th percentile is $35,790 and the 25th is $38,190 — one in four of the receptionists and information clerks counted across all industries earned less than $38,190.
The floor is where Massachusetts leads the national figures most: 24% above at the 10th percentile, against a 15% gap at the median.
Sources
Wage figures: BLS OEWS May 2025 state and national estimates, SOC 43-4171, retrieved 2026-09-16. Page last updated 2026-09-24.